This company contacted us to handle their invoices.
A 3rd party software generates a monthly batched file with all the elements to send and they do not have much flexibility here.
They have four issues :
- sorting out the elements by delivery type
- handling manually the mail documents
- using an external software to send the emails
- short deadline
The mail process was costing them time and people to do this task.
They use a dedicated software to handle their emails.
It was very difficult for them to track each shipment.
Using Intelligent hybrid mail the PDF document uploaded by the client is splitted and based on the recipient information extracted from each shipment, we deliver through the appropriate channel.
To simplify the tracking we generate two deliveries for the job : one for the mails, one for the emails. This helps our client to analyse the volumes and prepare new communication to encourage their customers to move from paper to electronic deliveries.
They now have a unique solution to send both their mails and emails.
You can see a video below presenting the proof of concept we first show to this client.