Project This company contacted us to handle their invoices. A 3rd party software generates a monthly batched file with all the elements to send and they do not have much flexibility here. They have four issues :
The mail process was costing them time and people to do this task. They use a dedicated software to handle their emails. It was very difficult for them to track each shipment. Result Using Intelligent hybrid mail the PDF document uploaded by the client is splitted and based on the recipient information extracted from each shipment, we deliver through the appropriate channel. To simplify the tracking we generate two deliveries for the job : one for the mails, one for the emails. This helps our client to analyse the volumes and prepare new communication to encourage their customers to move from paper to electronic deliveries. They now have a unique solution to send both their mails and emails. You can see a video below presenting the proof of concept we first show to this client.
Project This company contacted us to handle their documents by registered mail. Their mail process was costing them time, money and hassle, manually matching mails to delivery dockets. Moreover they do not have a dedicated solution to handle the registered mails after delivery, to confirm a good delivery or a failed delivery. Result Without specific development we manage to handle their activation codes mails. Using the web interface they also manage to trace easily the letters. By default our solution stores elements for one year and by extracting some metadata in their documents (client number, transaction numbers...) we give this client a powerfull search interface. Without involving his people in the printing and archiving taks, this improve the whole process and speeds up the payments. People are now focused on value-added tasks. This company also use our software as a pure hybrid mail solution to handle Word documents sent using our Virtual Printer. You can see a video below presenting the solution offered to this client. |
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