This company contacted us to handle their invoices.
A 3rd party software generates a monthly batched file with all the elements to send and they do not have much flexibility here.
They have four issues :
The mail process was costing them time and people to do this task.
They use a dedicated software to handle their emails.
It was very difficult for them to track each shipment.
Using Intelligent hybrid mail the PDF document uploaded by the client is splitted and based on the recipient information extracted from each shipment, we deliver through the appropriate channel.
To simplify the tracking we generate two deliveries for the job : one for the mails, one for the emails. This helps our client to analyse the volumes and prepare new communication to encourage their customers to move from paper to electronic deliveries.
They now have a unique solution to send both their mails and emails.
You can see a video below presenting the proof of concept we first show to this client.
Channel is a technical entity: MAIL, EMAIL, REGISTERED_MAIL are channels.
Inside a channel we introduced mandatory fields called Requirements.
By default a requirement content is text extracted from the PDF.
With Intelligent Hybrid Mail you can create your own channels.
A validation procedure may be applied to each requirement (check number of digits, format using a regular expression....)
A shipment is elligible to a channel, only if all the requirements are valid.
As a result for the user :
Intelligent Hybrid Mail allows the administrator a full flexibility in the channel creation. The requirements is a very small overview of what can be done about the creation of the channels.