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Version 3.1 - branding

2/3/2021

 
This new version is the opportunity to introduce the notion of white label in Intelligent Hybrid Mail. It is now possible to declare brandings on Intelligent Hybrid Mail solutions.

We have therefore opened this possibility to our partners on our PostGreen cloud. Many white labels have been created.

As a service provider, you can print the documents of your clients yourself, or you can delegate the printing to us.
Each service provider will have a dedicated domain name for access to the solution and provide us with a logo and a wallpaper for the web portal.
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Here are some other features and/or updates of this version :
  • download directly from a registered mail expedition all the scans of the proofs of receipt in one click.
  • addition of a connector to a ChatWoot solution
  • search screens have been updated for super-administrators.

Version 3.0

29/1/2021

 
One year after the launch of version 1.0 we announce today the availability of version 3.0 of Intelligent Hybrid Mail.
Our PostGreen cloud now uses this version 3.0.

This is an opportunity for us to review the elements developed this year:
  • creation of orders on behalf of another user
  • cancellation of orders
  • packaging and direct mail channels
  • password management
  • new virtual printer
  • affixing on the back of the address holders
  • history of documents, shipments and deposits
  • navigation in the interface
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What's next ?

A public roadmap https://roadmap.nirva-software.com presents the work in progress and to come.

We are currently working on improving the support that could be offered directly from the application.
The next step will be to facilitate the integration of Intelligent Hybrid Mail, for example by Document Management software operators who would like to send their mail automatically from our infrastructure. We will tell you more about this later in the year.

Monitoring

30/1/2020

 
To monitor our infrastructure we choose one of the most popular monitoring software, ELK Stack: Elasticsearch, Logstash and Kibana.
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At Nirva Software our cloud instances are managed with Docker swarm or Virtual machines on Proxmox.
When you manage dozens of machines you need a to have one entry-point to monitor all the infrastructure.

Monitoring an infrastructure is not magic, you need probes and data.
With our current infrastructure we gather: 
  • application logs (apache, tomcat, database, ...) with Logstash 
  • host server logs (hard disk, memory, cpu, server login...) with MetricBeats

Our monitoring team use all these metrics to build counters, alerts and visualization graphs. See some practical examples below.
Apache monitoring
Using the apache logs you can extract an approximate origin of the people connecting (or trying to connect) to your solution.

If your apache server handles 80% of its traffic with connections coming from countries where you don't have clients, a simple fail2ban solution will probably be interesting to block this traffic.
The apache server may act as a proxy,  so a DDOS attack will also trigger alert if you monitoring your sever wisely.
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e.g.: a test environment accessed mainly from France, United Kingdom and United States. Everything fine.
Host monitoring
Hard disk monitoring and memoy consumption are two important metrics for the hosts. 
Do we need to add more hard disk, do we need more memory ?
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At a glance we identify which machine is becoming the bottleneck in the system and we can act quickly by adding new host in the network.
Conclusion
Monitoring is very important when setting up a service.
You may have the best software, but if you are not able to monitor it properly, then you will finnaly crash your system.

At NIRVA we have dedicated a team to control all our internal and cloud infrastructures. Every month plans are made to adapt the current monitoring solution.

This is why we decided to focus on setting up dedicated cloud environments for our customers. We take care of the infrastructure by managing the servers, and you take care of developing your business using your dedicated Intelligent Hybrid Mail instance.

API

20/1/2020

 
By design Intelligent Hybrid Mail exposes a REST connector.

We have published the documentaiton version 1.0.0 on https://api.cloud.nirva-software.com/

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On the api web pages you will find three elements : 
  • a html documentation
  • a swagger documentation
  • a json collection for Postman
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​Intelligent Hybrid Mail is a full REST JAVA application.
The documentation is dense and it will continue to growth.
Nevertheless, there's no need to be afraid, only three REST calls are necessary to create a delivery:
  1. authenticate your user
  2. create the job by sending the files
  3. create the delivery based on the job

The video below shows you how to do it using PostMan.
And if you have question do not hesitate to contact the support team !

Intelligent PostGreen

9/1/2020

 
Since September 2019 we have opened our new cloud solution based on Intelligent Hybrid Mail only to a small set of client for testing purposes.
​
We are now proud to announce the official release of the software.
Intelligent PostGreen is now accessible to everyone.
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Features
​
An extremly fast an attractive application.
Advanced document composition features.
All the channels accessible : mail, email, registered mail, electronic registered letter, ChorusPro
Multi-Channel active, one document can be delivered through multiple channels.
Contract
No changes !
You only pay for what you use, no monthly or yearly subscription.

​Contact us if you want a demo of the solution.
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Intelligent Hybrid Mail development continues to add more features...
Stay connected for more infos ! 

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  • Home
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