How it works ? First, you have a classic installer. Use it with administrator rights and install the virtual printer on your computer. Then the idea is extremely simple. You write your letter, or you check a pdf document but instead of printing it on your local printer, you choose to print using our Virtual Printer. No need to go to the post office, hit CTRL+P, choose our printer and that's it. To monitor our infrastructure we choose one of the most popular monitoring software, ELK Stack: Elasticsearch, Logstash and Kibana. At Nirva Software our cloud instances are managed with Docker swarm or Virtual machines on Proxmox. When you manage dozens of machines you need a to have one entry-point to monitor all the infrastructure. Monitoring an infrastructure is not magic, you need probes and data. With our current infrastructure we gather:
Our monitoring team use all these metrics to build counters, alerts and visualization graphs. See some practical examples below. Apache monitoring Using the apache logs you can extract an approximate origin of the people connecting (or trying to connect) to your solution. If your apache server handles 80% of its traffic with connections coming from countries where you don't have clients, a simple fail2ban solution will probably be interesting to block this traffic. The apache server may act as a proxy, so a DDOS attack will also trigger alert if you monitoring your sever wisely. e.g.: a test environment accessed mainly from France, United Kingdom and United States. Everything fine. Host monitoring Hard disk monitoring and memoy consumption are two important metrics for the hosts. Do we need to add more hard disk, do we need more memory ? At a glance we identify which machine is becoming the bottleneck in the system and we can act quickly by adding new host in the network. Conclusion
Monitoring is very important when setting up a service. You may have the best software, but if you are not able to monitor it properly, then you will finnaly crash your system. At NIRVA we have dedicated a team to control all our internal and cloud infrastructures. Every month plans are made to adapt the current monitoring solution. This is why we decided to focus on setting up dedicated cloud environments for our customers. We take care of the infrastructure by managing the servers, and you take care of developing your business using your dedicated Intelligent Hybrid Mail instance.
On the api web pages you will find three elements :
Intelligent Hybrid Mail is a full REST JAVA application. The documentation is dense and it will continue to growth. Nevertheless, there's no need to be afraid, only three REST calls are necessary to create a delivery:
The video below shows you how to do it using PostMan. And if you have question do not hesitate to contact the support team !
Since September 2019 we have opened our new cloud solution based on Intelligent Hybrid Mail only to a small set of client for testing purposes. We are now proud to announce the official release of the software. Intelligent PostGreen is now accessible to everyone. Features An extremly fast an attractive application. Advanced document composition features. All the channels accessible : mail, email, registered mail, electronic registered letter, ChorusPro Multi-Channel active, one document can be delivered through multiple channels. Contract No changes ! You only pay for what you use, no monthly or yearly subscription. Contact us if you want a demo of the solution. Intelligent Hybrid Mail development continues to add more features...
Stay connected for more infos ! Project This company contacted us to handle their invoices. A 3rd party software generates a monthly batched file with all the elements to send and they do not have much flexibility here. They have four issues :
The mail process was costing them time and people to do this task. They use a dedicated software to handle their emails. It was very difficult for them to track each shipment. Result Using Intelligent hybrid mail the PDF document uploaded by the client is splitted and based on the recipient information extracted from each shipment, we deliver through the appropriate channel. To simplify the tracking we generate two deliveries for the job : one for the mails, one for the emails. This helps our client to analyse the volumes and prepare new communication to encourage their customers to move from paper to electronic deliveries. They now have a unique solution to send both their mails and emails. You can see a video below presenting the proof of concept we first show to this client. Channel is a technical entity: MAIL, EMAIL, REGISTERED_MAIL are channels. Inside a channel we introduced mandatory fields called Requirements. By default a requirement content is text extracted from the PDF. With Intelligent Hybrid Mail you can create your own channels. A validation procedure may be applied to each requirement (check number of digits, format using a regular expression....) A shipment is elligible to a channel, only if all the requirements are valid. As a result for the user :
Intelligent Hybrid Mail allows the administrator a full flexibility in the channel creation. The requirements is a very small overview of what can be done about the creation of the channels.
Project This company contacted us to handle their documents by registered mail. Their mail process was costing them time, money and hassle, manually matching mails to delivery dockets. Moreover they do not have a dedicated solution to handle the registered mails after delivery, to confirm a good delivery or a failed delivery. Result Without specific development we manage to handle their activation codes mails. Using the web interface they also manage to trace easily the letters. By default our solution stores elements for one year and by extracting some metadata in their documents (client number, transaction numbers...) we give this client a powerfull search interface. Without involving his people in the printing and archiving taks, this improve the whole process and speeds up the payments. People are now focused on value-added tasks. This company also use our software as a pure hybrid mail solution to handle Word documents sent using our Virtual Printer. You can see a video below presenting the solution offered to this client.
Our diversity of customers allowed us to find the key features that should be developed in our product. Some numbers are significant :
Given the variety of our clients, the elements that emerge from our analyses should be applicable to all. In order to provide the best solution we need :
Intelligent Hybrid Mail will give the system administrator complete control :
Managing documents inside a company is not reduced to printing paper mail. Users need to send their communication through email, e-vault, electronic registered letters, external system archive, a message by phone....
Intelligent Hybrid Mail is the unique entry point to:
Large volume mail outs are predictable in terms of timing and costs. Organisations easily allocate the costs associated with big operations. But the small volumes are often set asside, and these volumes very quickly add up to significant costs if done manually. Companies are switching to hybrid mail solution to improve efficiency, reduce time and costs, and because they have environmental concerns. Intelligent Hybrid Mail is the solution to manage both small or large volumes. Every shipment is normalized and traceable in the software. Our offer:
Nirva Software is a leading provider of software and cloud solutions to help organisations simplify the management of outgoing documents, reduce their costs and improve security. Our clients include leading financial institutions (Banques Populaires, Europ Assistance, Aviva...), public organisations (the Belgian Ministry of Finances...) and service providers (Xerox, Arvato Services, Deutsche Post...) across Europe, Middle East and Africa. Three reasons you should follow us:
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